work hard, fly right and shut up!!

[push_here]

Continental has a really great reputaton and I always hear good things about them. That is a major accomplishment considering CO was considered the worst not too long ago. Co employeees shoould have pride in their company. I work for Big RED (NWA). I have met several CO FA's on flights and socially. I am blown away by how arrogant they were. At least 3 different people on differrent occasions said outright that CO is better than NW. While that statement is debateable, how rude!!! These people went on and on nonstop! Have pride in your company but don't come in my galley and bash my company. Don't underestimate BIG RED!!!!

[GalleyHag]

It's happened to me as well. I try to be nice and ignore all the comments while they're my galley. It is VERY rude.

[wdfly]

as a flight attendant for co for the past 8 years i have seen some of the worst of times as well as the best of times. through all the times, good and bad, one thing has remained constant, the people here at co know how to enjoy themselfs and for the most part stick together as a family. those of you at other carriers may not appreciate co f/a's singing the praises of our company, but i didn't here anyone complaining when 7 years ago we were not number #1, and what you heard was negative. the thing is co was a great place then, people wise, the management just finally realized that and you know what thats a great feelling. so i say go out and sing the praises because they are worth singing about, when you get something to sing about at your airline maybe we can sing together.

[LOE188]

Please grow up. You both sound like unhappy,
bitter newhires..Your embarassing your fellow employee's.

"Dont hate us because where beautiful"

P.S.

Besides BIGRED with Seeland as your new CEO
(He's Ex-CAL and Pro CAL)we will be one big happy family. However, We will have to Continentalize NWA Way before we merge you in the not so distant future.

[LOE188]

I am sorry. I apologize. I ment to say "Steeland" President not CEO.(It would be to obvious).

[CO757]

Push Here and Galley Hag,

I respect your observations and empathize with your finding it rude that we walk into your galley and boast "how much better CO is than NW".

My colleagues are also correct when they say we are a close knit group and hated every minute when another f/a said he or she worked for any carrier but CO. I bet the TWA crews also know what we've experienced. Did you know that in the mid-eightes some crews wouldn't even ride the same shuttle as us. Granted, they had their reasons...some good, some not.

We will probably have to eat more "humble" pie before re-learning "what goes around, comes around". Look at what has happened over at UA and DL. Both are excellent carriers, but like all of us, they are experiencing tough public perception problems. Every carrier has its good and bad moments (some last longer than others) and it just so happens we feel it is our good times and after over 10 years of bad, we are extremely boastful (good or bad, that currently is the way).

In the meantime, please understand that our "pride" is something we haven't had for a long time and now that we do, we want to shout it from the roof.

Finally, I find your posts ironic. Just as you don't like us coming into your galley and talking poorly about your company, we don't take kindly to your coming into our forum and trashing our pride. We do work hard and fly right.



------------------
CO757

[push_here]

I hear what you are saying, and as I said in my previous post, I think its great that you have pride in your company. So do I. As i said it is debateable if CO is better than NW. We both have good and bad points. However as a matter of politeness, the follwing shoould not have been said to me "NW sucks with your old DC9's" "we retired ours a long time ago" "and I can't believe you guys unwrap your FC entrees right there in the aisle in front of everyone"
I would never dream of appraoching someone I don't know and behaving in that manner. Having pride is one thing, rudeness is another. In case you were wondering this was on a NW flight to IAH. I saw the guys crew tags and just wanted to have a friendly conversation, as I do with on and off line pass riders. Incidentally one off CO new planes had a mechanical and he had hitch a ride on our old DC9.

------------------

one ticket, one bagel, one cream cheese!

[GalleyHag]

Exactly PushHere!

I have great respect for CO - what they have been trough, and what they have acheived. And it's great to "sing" the praises of your airline for all to here. I do it all the time. But please, don't passride on NWA (or another airline) and make fun of us, call us cheap, and tell us our service sucks. I've been very nice and courteous to these pass-riders in my galley before, and I probably will in the future. But I also won't put up with it anymore.

P.S. I ahve also been told by CO pass-riders how to do my job. Can you believe it?

[LOE188]

The anomosity you both show toward CAL people is counter productive for our alliance.

Instead of spreading hate try learning more about the human factor.

You our stuck with us so make the best of it.

Your embarrasing your fellow Senior NWA employees with this newhire nagging. Their are many people that have been at NWA for years and have work very hard.

Try to show some repect for them at least and stay in your own forum if you have nothing nice to say.

[push_here]

Okay this is my last post abot this subject.

I have never said anything other than I think Continental is fabulous. You all should be proud, I have no problem with anyone telling me how fabulous CO is. The only problem I have is with anyone from CO telling me, on my airplane that my company sucks.

that is rude...which is the only point I was making. I am sure all CO employees don't behave in this manner when pass riding.

I came to this forum to make u aware this has happened more than once. Sorry if I ran over your toes with my cart.

Best regards

[southernhospitality]

PEOPLE,PEOPLE AND HUMANS!
WHAT IS GOING ON HERE? WHERE IS ALL THIS ANGER COMING FROM?
TAKE THIS FROM ME INSTEAD OF BEING NEGATIVE. COMPLIMENT ONE ANOTHER ON THERE ACHIEVEMENTS AND MOVE ON FROM THERE. NOTHING IS MORE TERRIBLE TO KEEP PASSING ON JUDGEMENT, ANYTIME OR EVERYTIME SOMETHING BAD IS ,SAD OR WRITTEN TAKE IT AS AND OPINION AND JUST MOVE ON.learn from what is being said or spoken,take it as and experience,and make sure thatyou keep in mind that dont say or do to others what you dont feel it is o,k to do two you!!!!!!
smile and hopefully my words can help>
;)southern.

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by push here:
Okay this is my last post abot this subject.

I have never said anything other than I think Continental is fabulous. You all should be proud, I have no problem with anyone telling me how fabulous CO is. The only problem I have is with anyone from CO telling me, on my airplane that my company sucks.

that is rude...which is the only point I was making. I am sure all CO employees don't behave in this manner when pass riding.

I came to this forum to make u aware this has happened more than once. Sorry if I ran over your toes with my cart.

Best regards<HR></BLOCKQUOTE>

Why would this be your last post? I think anyone reading these threads would agree; It is rude for someone to "bash" your carrier while on your airplane.

I would like to know, how is posting this topic on a public bulletin board
any better than the crewmember bashing your company?

How many f/a's does NW have? I'm sure, just as there are at CO, NW has its share of f/a's that are not very diplomatic and rough around the edges.

Case in point, "Push Here" stated that the offending f/a made the comments while flying on his/her flight to IAH; rather than leaving it there, s/he threw in the part about the mechanical on one of our 737's. While the average age in our fleet is 7.3 years, some of the 737's have been with us since the early 80's. Also, airplanes, regardless of their age are mechanical devices that may need repair at anytime...old or new.

Bottomline, you don't want us to bash NW on your planes...fair enough, please show us the same respect in this forum and on our a/c.

Finally, I sincerely apologize for the public humiliation you've endured when we've non-rev'd on your planes.

[This message has been edited by CO757 (edited February 28, 2001).]

[LGA_UA320Guy]

I obviously don't work for either NW nor CO, but I've NEVER had an off-line FA pass-riding on my carrier having the balls to insult our service, as described by Push Here. NEVER. I think NW's FAs happen to be as professional as any other, and it's embarrassing to the industry as a whole when some over-zealous "not-used-to-having-company-pride" FA comes on this message board to say things like,

"We will have to Continentalize NWA Way before we merge you in the not so distant future." What da hell kinda comment is that?

Also, crap such as, "...I can't believe you guys unwrap your FC entrees right there in the aisle in front of everyone" is perhaps the tackiest thing a "professional" crewmember could say to another. If you can't help from being insulting, just keep your mouth shut. It's simple.

So people, it's nice that some of you are *finally* experiencing what it's like to be a "world class" carrier. But you can't be 'world class' and tacky at the same time. It simply doesn't work. Take some cues from the carriers who have enjoyed such prestigious status for decades.

You may offer a great product now. And you can rightly be proud of it. But my gosh, don't be so obvious in your not being used to it!

Being humble is the best thing you can have before the possibility of being gobbled up by a larger airline. And in this industry, that's ALWAYS a possibility, regardless of what Gordon, John, Jim, Herb, and Leo try to tell us.

Just my 2 loud-mouthed pennies.

[SOBRECARGO]

push here, as a cal f/a i would like to apologize for my co-worker rude behavior.i agree,you don't come to a friends house and then criticize the furniture. I have non rev on nw a few times and i found your fas to be very friendly. how ever i must say that most fas at cal are great as well. and that your incident with this pass rider is the exception to the rule. safe & happy flying.

[BlueSkies]

Dear SobreCargo, I have flown on Cont. many times since our Alliance started and I can honestly say that when the crew has found out that I am NWA they have treated me like Gold! Gracious and friendly. I am sure that we all have our loud mouthed FA's that don't know when or where to keep their mouths shut. I, in turn have tried to extend to all Cont. employees as I do ALL of my fellow Airline friends the utmost in hospitality when traveling onboard Northwest. We have been #No:1 before, and it felt great! And will no doubt achieve that position again in the future. The Sun shines and sets on all of us. Enjoy it for all it's worth, but LGA A320 GUY has a point. Gloating is a sign of Nouveau. I much prefer the professionalism of what I have seen onboard Cont. Keep up the good work!

------------------
E PLURIBUS UNIM! North, By Northwest...

[LOE188]

Hi "LGAUAL320guy" and "Blue skies", I must say I do apologize for my comment of continentalizing NWA, You see I had grown tired of being diplomatic and politically correct with Pushhere. The unwrapping of F/C comment came from her.

You both are also correct when it comes to being Humble and Noveau. Why shouldnt you be. Afterall, if it was not for PAN AMERICAN WORLD AIRWAYS, united would still be the Domestic carrier it was until 1985 when you purchased the Pacific Division.

Yes Blue Skies I also had an Adolfo uniform like you and am an active member of World Wings. I hope to see you soon at the convention.

I have a question for you LGAUAL320Guy. why is it the Ual flight attendants with 4 year seniority are still on reserve in ORD and New Hires (OCT2000)are Line Holders in JFK?

After all you have to fly to Chicago to pick up the rest of your Legs on your trip. Is that not unfare for the Chicago base F/A?

Anyway I am very happy you pointed this all out to me. I will try to be a better person in the future. Thank You

[LOE188]

Thank you LGAUAL320.I am glad that you are glad that Continental is *finally* experiencing what its like to be a "World Class Carrier" Since United enjoyed such prestigious status for decades.

I am curious though? Did'nt PAN AM 's LHR base show united corporate manager in Chicago how do do a Trans Atlantic service? because I know that PAN AM's Pacific base should UAL how to go Intertnational.

Once again thank you for your comments on the Continental board. I also apologize to all my fellow co-workers at CAL if by defending CAL I have offended them.

[BlueSkies]

I can only say that...IF the Blue Globe could have survived 103 we WERE on our way back...We would have still been the Premier Aviation carrier in the world. Our Globe was Blue because the SKY was our home. I send Peace and Success to ALL of our family memebers that make this such a wonderful business to be in. I can not put into words to any of you what it was like to work at THE carrier of the WORLD. We bring expertise to any carrier that we land at. Our First Class service was created to reflect our typical Passenger in First Class whom may have been a King, Queen, Prime Minister, President, Star, Industry Titan. That was the norm for us...No carrier in the world had employees whom could helicopter to work, layover in a 4 Star hotel and work with employees from all over the planet. At Pan Am we all comunicated in the languages of the Planet. It was after all...The worlds most experienced airline...I will see you there. Look for BlueSkies under my name. Peace.

------------------
E PLURIBUS UNIM! North, By Northwest...

[SOBRECARGO]

dear blue skies what i meant to say to push here, with the "exception to the rule " statement, was that most cal f/as are appreciative and respectful to others. and that this incident is probably an isolated one. at least ,i hope. wrong choice of words. sorry about that. fly safe.

------------------
"calm down sir i said we were out of chicken not fuel"

[LOE188]

Amen, Brother!!

God Bless you too.

P.S.
Some of the hotels where 5 star, dont forget we owned the Intercontinental hotel chain.
Peace be with you!!!

[LOE188]

Blue Skies you made me CRY, now its my turn sing with me.

Expierence is knowing what to do.

For fifty years we've flown over and over and over.

Expierence is knowing how to fly.

We've done it all before over and over again Where ever your going.
You cant beat the expierence.

PAN AM
Amen, Brother!!

God Bless you too.

P.S.
Some of the hotels where 5 star, dont forget we owned the Intercontinental hotel chain.
Peace be with you!!![/QUOTE]

[LOE188]

"Sobrecargo" I love Continental and I also got a little "load" with Pushhere but she did apologize. I was at the Hong Kong party today in Terminal C at EWR. Would you believe they actually had a chinese dragon in the show. It was nice the whole terminal had orange and red oriental ballons.

[push_here]

Hello Loe188,

For the record &lt;push here&gt; is most definately a HE.

This reply has nothing to do with CO or the FA group.

You are very condesending and arrogant as evidenced by all your posts. I laugh at your comment about being "diplomatic and politically correct"

It is evident as well when one reads your posts on this subject compared to others. I thank everoyne else for comments, opinons, apologies etc. I have new insight into the matter. I am content to realize that my experiences &lt;post subject&gt; where unusual. Anyway I am off to recurrent and a 3 day.

------------------

one ticket, one bagel, one cream cheese!

[LGA_UA320Guy]

No, thank *YOU* LOE188.

As fellow FAs in the industry, I'm glad we're helping you resist the temptation to become too cocky during CO's new-found entry into the world of stable air carriers. Gordon & the entire CO family have done exceptional work in their rags-to-riches story. And like you, I'm delighted that CO is still here to finally compete with the Big Three.

If I recall, you had some questions:

&gt;&gt;why is it the Ual flight attendants with 4 year seniority are still on reserve in ORD and New Hires (OCT2000)are Line Holders in JFK?&lt;&lt;

ORD is the largest UA base and is either super senior, or very junior with tons of lines, whereas NY is smaller and much more junior. As you probably know, junior bases typically mean less time on reserve. The more senior the base, the more time one would spend on reserve. At our "super-senior" bases such as SEA, LAX, and HNL, FAs have been sitting reserve for many, many years. At junior bases such as EWR, JFK, BOS, one could hold a line in a matter of a few months. The company warns us of such, even before we're accepted for initial training. However, at UA, you're free to put in for a transfer to ANY base (domestic OR overseas) after your first 6 mos. Thus, FAs assigned to more senior bases who really, really wanna hold a line are well aware that they can transfer to a more junior base where they'd be able to get off reserve quickly.

You also mentioned something about NY reserves having to "pick up the rest of our trips in Chicago" which would be seemingly "unfair" to the Chicago crews. I guess I don't understand how this would be "unfair" since the base crew (no matter where they're from and irrespective of it being made up of line-holders or reserves) stay together throughout the entire ID, regardless of where we'd "pick up" the rest of our trip. When picking up the remaining segments (from ORD or wherever) it is still the ORIGINAL base crew that flies it. The "extra stews" or "adds" joining us from other bases (be it ORD, DEN, IAD, wherever) might either be lineholders OR reserves from their base. It depends on the bids and line of flying for each particular base. --I can only hope I answered this ambiguous question to your satisfaction.

--------------------

&gt;&gt;I am glad that you are glad that Continental is *finally* experiencing what its like to be a "World Class Carrier" Since United enjoyed such prestigious status for decades.&lt;&lt;


I'm delighted that even you think UA is "world class." Though *I* never explicitely labelled my carrier as such in my post, I'm glad you did. As a side point, I'm mildly proud that my relatives in Manchester, England have heard great things about America's United Airlines, long before the then-domestic carrier even touched down on European soil in the 80s. And as you assume PAN AM WORLD AIRWAYS should (showed?) a "united manager how to do a LHR service" (?), is it accurate to conclude that low-fare, no-frills PeopleExpress showed Continental how to do its EWR-London service?

I hope I've been of some help to you yet again. Feel free to call on any one of us (UA, AA, DL) anytime for any more information as to how we've managed to stay so successful for so long.


Happy flying, fellow FA.

http://www.crewstart.com/ubb/images/icons/smile.gif

[LOE188]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by LGA UA320Guy:
No, thank *YOU* LOE188.

As fellow FAs in the industry, I'm glad we're helping you resist the temptation to become too cocky during CO's new-found entry into the world of stable air carriers. Gordon & the entire CO family have done exceptional work in their rags-to-riches story. And like you, I'm delighted that CO is still here to finally compete with the Big Three.

If I recall, you had some questions:

&gt;&gt;why is it the Ual flight attendants with 4 year seniority are still on reserve in ORD and New Hires (OCT2000)are Line Holders in JFK?&lt;&lt;

ORD is the largest UA base and is either super senior, or very junior with tons of lines, whereas NY is smaller and much more junior. As you probably know, junior bases typically mean less time on reserve. The more senior the base, the more time one would spend on reserve. At our "super-senior" bases such as SEA, LAX, and HNL, FAs have been sitting reserve for many, many years. At junior bases such as EWR, JFK, BOS, one could hold a line in a matter of a few months. The company warns us of such, even before we're accepted for initial training. However, at UA, you're free to put in for a transfer to ANY base (domestic OR overseas) after your first 6 mos. Thus, FAs assigned to more senior bases who really, really wanna hold a line are well aware that they can transfer to a more junior base where they'd be able to get off reserve quickly.

You also mentioned something about NY reserves having to "pick up the rest of our trips in Chicago" which would be seemingly "unfair" to the Chicago crews. I guess I don't understand how this would be "unfair" since the base crew (no matter where they're from and irrespective of it being made up of line-holders or reserves) stay together throughout the entire ID, regardless of where we'd "pick up" the rest of our trip. When picking up the remaining segments (from ORD or wherever) it is still the ORIGINAL base crew that flies it. The "extra stews" or "adds" joining us from other bases (be it ORD, DEN, IAD, wherever) might either be lineholders OR reserves from their base. It depends on the bids and line of flying for each particular base. --I can only hope I answered this ambiguous question to your satisfaction.

<HR></BLOCKQUOTE>

Hi LGAUA320, please dont involve AA or DL and try to create anomosity among us.I dont see them on the Continental board.

I am so glad you have relatives in Manchester, England. To bad you United does not fly there!

The very hard working former PE people did have the EWR/LGW route but the proud bird with the Golden Tail did have International service years before Gordon came to CAL. In fact the old CAL flew to many places like Japan, New Zealand and yes even LGW from IAH.

Are you as stable as you claim. What about your past and comming labor issues?

Do you see any CAL employee on Uniteds site.
I forgot you dont have one on rumors.com.Yet.

I love Continental. I will always be there for her. Besitos, Gras Bisous and all that good stuff!

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by LOE188:
Hi LGAUA320, please dont involve AA or DL and try to create anomosity among us.I dont see them on the Continental board.

I am so glad you have relatives in Manchester, England. To bad you United does not fly there!

The very hard working former PE people did have the EWR/LGW route but the proud bird with the Golden Tail did have International service years before Gordon came to CAL. In fact the old CAL flew to many places like Japan, New Zealand and yes even LGW from IAH.

Are you as stable as you claim. What about your past and comming labor issues?

Do you see any CAL employee on Uniteds site.
I forgot you dont have one on rumors.com.Yet.

I love Continental. I will always be there for her. Besitos, Gras Bisous and all that good stuff!

<HR></BLOCKQUOTE>

LOE188,

You are beginning to show your "junior" status. I don't care how long you have been in this industry, your comments are inflammatory and out of line. While this is a CO forum, it is open to anyone willing to discuss (in a civilized manner)issues relevant to CO.

Please bring your comments to a higher level so that we can all enjoy this forum and your participation in it.


------------------
CO757

[LOE188]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by CO757:
LOE188,

You are beginning to show your "junior" status. I don't care how long you have been in this industry, your comments are inflammatory and out of line. While this is a CO forum, it is open to anyone willing to discuss (in a civilized manner)issues relevant to CO.

Please bring your comments to a higher level so that we can all enjoy this forum and your participation in it.

<HR></BLOCKQUOTE>O.K.

[LGA_UA320Guy]

Hi LOE188. As promised, I'm back to entertain any of your questions, per your request:


&gt;&gt;Are you as stable as you claim. What about your past and comming labor issues?&gt;&gt;

UA has never been close to Chapter 11. Neither has it ever ceased operations. Also UA has never yet had an FA labor strike. Given that you're former Pan Am and are well-acquainted with CO of the 80's & '90s, I'm sure you can teach me a thing or two about enduring corporate instability, tragic labor problems, and bankruptcy. By the way, despite our pilot slowdown last summer, UA still managed to turn profits. At that time (and even today), every plane I'm working is either oversold or nearly full. And finally, we are becoming ever-closer to acquiring a competitor. Yes, it's true! ...Any more questions about UA's "stability?"

*****************

&gt;&gt;I am so glad you have relatives in Manchester, England. To bad you United does not fly there!&lt;&lt;

Although no one I know at UA is remotely interested in flying there, I don't think UA would be using 757 narrowbodies across the Atlantic, be it Amsterdam, Dusseldorf, or Manchester. Our large, high yield loads would simply justify a 767-300, at least.

*****************

&gt;&gt;Do you see any CAL employee on Uniteds site.
I forgot you dont have one on rumors.com.Yet.&lt;&lt;

I'm sorry, but I had no idea CO's bulletin board was so exclusive. I dunno, perhaps you can insist that passwords be required to post at CO's board, especially since it means so much to you? Nonetheless, rest assured, LOE188, that when UA does get its own forum we'll let you post as often as you like. Afterall, I enjoy the fellowship with the entire industry, no matter what carrier you're with.


...And that is why I'll continue to make a good-hearted to fellowship with you here, at CO's bulletin board. (As long as I don't need a secret password to do so) LOL.

http://www.crewstart.com/ubb/images/icons/wink.gif

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by LGA UA320Guy:
So people, it's nice that some of you are *finally* experiencing what it's like to be a "world class" carrier. But you can't be 'world class' and tacky at the same time. It simply doesn't work. Take some cues from the carriers who have enjoyed such prestigious status for decades.<HR></BLOCKQUOTE>

I found this comment to strike a nerve; every carrier, most recently yours, has suffered from poor service - some longer than others (ours was probably the longest).

I'm not sure how long you have been following this industry, but CO has a long history of being a "prestigious" carrier. When Robert F. Six (our founder) and his wife Audery were in control, the airline was preferred by anyone flying west of Chicago. "The Proud Bird with the Golden Tail", was the yardstick other carriers measured their service by. Unfortunately, that came to a skid during the Frank Lorenzo years (1983-1995).


<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>You may offer a great product now. And you can rightly be proud of it. But my gosh, don't be so obvious in your not being used to it!<HR></BLOCKQUOTE>

We are very comfortable with our status. I think that the incident mentioned here is isolated, but we have already pointed that out. Please don't add further insult by showing your own arrogance.

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Being humble is the best thing you can have before the possibility of being gobbled up by a larger airline. And in this industry, that's ALWAYS a possibility, regardless of what Gordon, John, Jim, Herb, and Leo try to tell us.

Just my 2 loud-mouthed pennies.<HR></BLOCKQUOTE>

I'm not quite sure of your point, you must not be fimilar with the story of David and Goliath. Sometimes it is the "small" guy that wins the battle. Only time will tell us how all the consolidation will play out.

Personally, I've talked with Gordon Bethune and find him to be quite blunt and to the point. The last time he told our training class that he is in no hurry to merge with anyone (unless absolutely necessary). Time may prove me wrong, but I don't think CO will be "gobbled" up by a larger carrier. I believe we will be the one to acquire another carrier(s) if the market dictates.

I hope you don't have to eat any of that "humble" pie if the UA/US merger is put on hold or runs into a few bumps in the air: actually, I hope I don't have to sit down to the table either.

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by LOE188:

O.K.

<HR></BLOCKQUOTE>
Thank You!!!!


------------------
CO757

[This message has been edited by CO757 (edited March 01, 2001).]

[This message has been edited by CO757 (edited March 01, 2001).]

[LGA_UA320Guy]

My fellow FAs at Continental:

I apologize for making certain comments on your board to one of your co-workers. I, indeed, admire your company, the aircraft, and your efforts.

Also, as of this moment, I will no longer deliberately antagonize that apparently junior crewmember in the name of personal amusement or boredom.

Let's ALL be merry, have fun, and be supportive, rather than being needlessly condescending.


Happy flying!

[Fly_Right]

I think this is a good time to remind everyone who has contributed to this topic:

Only post if you have a constructive comment or observation.

Not all the posts are in need of this reminder; but those that do, would be wise to heed my suggestion. http://www.crewstart.com/ubb/images/icons/grin.gif

------------------
Fly Right

[jaime007bond]

CO757

Thank you for 'giving it to them'.

Grow up! All this emotion and banter over airline pride...please!

I'm a former Pan Am employee...I've seen the best come and go...we all have. This has nothing to do with pride. Rude people exists everywhere (not just in the airline biz).

What you experienced, could have occurred at your local 7/11. Just because someone has a uniform on, doesn't mean they're going to be
professional, considerate, or kind, unforunately. Welcome to reality.

The best attitude is: Deal with it.

[jaime007bond]

And one more thing...

Just because we all wear the same uniform, doesn't mean we should all be 'designated spokesperson' for our airline, or for the rude person/people you encountered.

Generalizations shed little light to truth of any subject matter. Really, now.

[push_here]

Sorry Jamie,
I disagree. When you wear your companys uniform, you are a representative/spokesperson of that company. Especially FA's. As profesionals we should conduct ourselves in that manner. When you interact with other crewmembers, pax, or passride on another airline, a little courtesy goes a long way!!!

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by push here:

Continental has a really great reputaton and I always hear good things about them. That is a major accomplishment considering CO was considered the worst not too long ago. Co employeees shoould have pride in their company. I work for Big RED (NWA). I have met several CO FA's on flights and socially. I am blown away by how arrogant they were. At least 3 different people on differrent occasions said outright that CO is better than NW. While that statement is debateable, how rude!!! These people went on and on nonstop! Have pride in your company but don't come in my galley and bash my company. Don't underestimate BIG RED!!!!<HR></BLOCKQUOTE>

Push Here,

Since your first post, I've attempted to be diplomatic about your point. While I believe your point is valid (people shouldn't bash your carrier while pass riding), you are quickly starting to show your "Junior" wings.

Every carrier has their good/bad points and highs/lows with the public, CO is currently showing one of its best periods. I don't condone the actions of the three individuals you've allegedly encountered; they are 3 of nearly 10,000 other souls. Every story has two sides and we are only previleged to read yours.

There is no disputing that NW has made tremendous strides in their service, but the fact remains that over the course of the last 2 years their service has caused the entire industry to be scrutinized (recall the snowstorm incident - not just once, but twice). The government had considered legislating a "passengers bill of rights" (the industry successfully agrues to self regulation).

Don't feel you have to remind us of the abysmal service record CO had for over 10 years - we acknowledge it and luckily have overcome it. In none of your posts have you done the same for your carrier.

Bottomline, I guess it would be great if you stop beating a dead horse.

[dbrownie]

I just came back from PWM on one of our NWA flights, non-reving. Our flights are handled by Continental Agents. They are with out a doubt the nicest people I have ever delt with. I wish our people could just get it. They treated me like a fellow employee not just a nonrev. That is a rare experience at NWA. Thanks Again!!!

[jaime007bond]

I just don't think we should all expect airline employees to be "Stepford Perfect".

It's not reality.

Professionalism in any profession, whether uniformed or not, is great. But we can't 'bug out' and generalize everytime someone displeases us.

And more importantly, the actions of one DOES NOT represent that of a whole. Again, generalizations are a limiting thought process.

It's so weird to hear people say, "Oh. I flew United and the crew was mean. United sucks."

or...

"That Northwest gate agent was rude to me"
Those Northwest people...they're just miserable people."

Does this make sense? So just because there's one rotten egg in the carton, all the other eggs are rotten too???"

I don't get this way of thinking.

I really don't.

[push_here]

Hello CO757,

In my orginal post I said: not too long ago Co was considered the worst. MAybe it was a poor choice of words at the time. I certainly never meant to offend anyone at CO. I beleive someone at CO (I think Gordon) wrote a book saying something to that effect. I think it was called from last to first (or something like that) Maybe you can give me the correct info. It was merely an attempt at a quote.

Although I am not trying to start some kind of fight your remarks about or service is not entirely accurate. It was not just our screw up during a record blizzard that caused congress to consider a passenger bill of rights. It was the entire industry as a whole. Maybe our screw up put the icing on the cake. But it wasn't just our cake.
Every airline has weaknesses and strenghts and none of them are perfect. We can't be that bad if we have an alliance agreement for 25 years. I agree we shouldn't beat a dead horse, but I had to clear that up. I realize the experiences I had with CO employees on my flights were not representative of the company as a whole. I only brought it up because I have not flown on CO, don't know anyone who works there, and these were my only experiences. Which because they were so unexpectedly out of the ordinary I made my orignal post. I realize it was inflammatory, but I was very outraged at the time.
I am over it now though.

Sincerely, Brian

[CO757]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by push here:
Hello CO757,

In my orginal post I said: not too long ago Co was considered the worst. MAybe it was a poor choice of words at the time. I certainly never meant to offend anyone at CO. I beleive someone at CO (I think Gordon) wrote a book saying something to that effect. I think it was called from last to first (or something like that) Maybe you can give me the correct info. It was merely an attempt at a quote.

Although I am not trying to start some kind of fight your remarks about or service is not entirely accurate. It was not just our screw up during a record blizzard that caused congress to consider a passenger bill of rights. It was the entire industry as a whole. Maybe our screw up put the icing on the cake. But it wasn't just our cake.
Every airline has weaknesses and strenghts and none of them are perfect. We can't be that bad if we have an alliance agreement for 25 years. I agree we shouldn't beat a dead horse, but I had to clear that up. I realize the experiences I had with CO employees on my flights were not representative of the company as a whole. I only brought it up because I have not flown on CO, don't know anyone who works there, and these were my only experiences. Which because they were so unexpectedly out of the ordinary I made my orignal post. I realize it was inflammatory, but I was very outraged at the time.
I am over it now though.

Sincerely, Brian

<HR></BLOCKQUOTE>

Thanks for the apology and clarification.



------------------
CO757

[jaime007bond]

No worries, Brian!

Sh-- happens! And life goes on...

You're only human after all,
and we've all had our days,
haven't we?

Happy flying!

[CONTI]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by jaime007bond:
CO757

Thank you for 'giving it to them'.

Grow up! All this emotion and banter over airline pride...please!

I'm a former Pan Am employee...I've seen the best come and go...we all have. This has nothing to do with pride. Rude people exists everywhere (not just in the airline biz).

What you experienced, could have occurred at your local 7/11. Just because someone has a uniform on, doesn't mean they're going to be
professional, considerate, or kind, unforunately. Welcome to reality.

The best attitude is: Deal with it.<HR></BLOCKQUOTE>
Former PAN AM? Which one? I think I know you and I thought you where ex-Carnival! Anyway welcome to the Continental board.

[operadivagal]

As a passenger, I would like to put my perspective into this obviously contraversial situation:
I have flown COntinental for over 10 years and have been spoiled by thier wonderful service and friendly FA's.
I am now getting a masters degree in IL so I have to fly Amercian. Although the pilots have been nice and let me see the cockpits (I love planes), the FA's have been cold, and often a little rude.
I don't think mudslinging here will solve anything. But other companies should learn from Continentals FA's that we passengers appreciate it when FA's take the time to treat us well.
Sincerely
operadivagal...my name expains my profession..I am a diva who loves planes.

[FLYMY767]

<BLOCKQUOTE><font size="1" face="Arial, Verdana ">quote:<HR>Originally posted by operadivagal:
As a passenger, I would like to put my perspective into this obviously contraversial situation:
I have flown COntinental for over 10 years and have been spoiled by thier wonderful service and friendly FA's.
I am now getting a masters degree in IL so I have to fly Amercian. Although the pilots have been nice and let me see the cockpits (I love planes), the FA's have been cold, and often a little rude.
I don't think mudslinging here will solve anything. But other companies should learn from Continentals FA's that we passengers appreciate it when FA's take the time to treat us well.
Sincerely
operadivagal...my name expains my profession..I am a diva who loves planes.<HR></BLOCKQUOTE>
You go GIRL !!
Miss DIVA... Your are always welcomed at Continental.. I will be looking for you on my plane.

[operadivagal]

When I get out of this hellhole called the midwest, I am sure you will see me on you plane.
You go GIRL/GUY???? LOL Which one are you??
PEACE