CO to India?

[Iceman902]

Guys, wanted to find out if any of you had any experience aboard the CO B777 EWR-DEL or EWR-BOM and how were they? Are PAX ok to deal with or outright rude? Sorry for this generalization but imagining 15 Hrs on a plane with no way to get off sacres me.
Also, how is the aircraft and service aboard? Planning a trip next week.

[EWRbasedFA]

I work for CO and have done the EWR-DEL a few times. It's a difficult flight to work due to the passengers. But all in all it's not all that bad. It is a hell of a long flight, however, the service is nice, the food is pretty good, and there are plenty of movies to watch.

The 777 is a great aircraft and is pretty comfortable.

Enjoy your trip!

[BuckleUpBetty]

Bring Ambien, you won't even remember the flight.

[MOOSE]

If some of the crewmembers took into consideration the cultural differences between the US and India,or China or any other country for that matter,they might not get so worked up when flying those ultra-long haul flights. If Indians want warm milk for thier babies,why should some judgemental FA belittle them for that? Just keeping a coffee pot of warm milk available would lessen the aggravation. Any flight that is over 5 hrs is too long for pax to be told to stay in thier seats the whole time.I don't agree with the constant bell ringing and the other annoying stuff, but sometimes FA's have to learn that thier own personal preferences aren't always universal. It's not for me to judge that in many Latin American countries,people like 5-10 packets of sugar with thier coffee, or that they want to give thier baby Coke in a bottle.I may not agree,but I wont refuse them either.

[CALSKYGUY]

The service is standard ultra long haul. Hot dinner after takeoff, snack service mid-flight, and hot breakfast before landing. I know, it's weird to serve a hot breakfast at 700pm, but it's easy. The BOM passengers seem more familiar with flying and aircraft etiquette, than DEL pax. I agree 100% with Moose, you have to adjust your service to their expectations. Hot milk is a great example. They will finish their cup of tea because it's hot milk, not cold. If you do the water services every hour, it really cuts back on the call bells. I find it much easier to just take the bottle out with a sleeve of cups, because most pax will just have you refill the cup they have. Much less trash pick up. It takes some getting used to, but you'll really enjoy the trip. And the hotel is beautiful.

[Iceman902]

OK, here is how it went!!! Going to DEL was pleasent and was surprised that the service was splendid, and frequent water service was a boon too. Seats were comfy and the flight was on time.
Reaching DEL was another story. Broken conveyer belts, bathroom false cieling crashed, couple of hours ago our plane landed....2 injured!!!
On the way back, had a seat next to a snoring passenger, kicking him in his side to wake him up and tell him to stop snoring, was sitting near the lavatory and at the time of takeoff, the door came off.
A flight attendant armed with a Screwdriver fixed it, much to the relief of PAX, imagine 1 less working bathroom on a non stop flight.
All in all, will fly again and make sure I fly business class next time.